Enquiry

What to put in the first email

There is no form. A drawing, a grade and a test specification are enough for a quotation and the inspection route in one reply.

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The six things

Drawing or dimensionA PDF, a STEP, or the size written out — whatever you have
GradeWith the UNS number where the drawing carries one
ConditionAs forged or machined; annealed, solution treated and aged, or aged
Test specificationUT class, PT, MPI, PMI, tensile — or none
QuantityPer item number, and whether spares are needed
Date requiredSo melting and the route are planned against it

Where it goes

One address. Name the product line in the subject and the reply comes from whoever quotes that work.

All six product lines[email protected]
PlantJinxin Industrial Zone, Changzhou, Jiangsu, China 213000

When the grade is not decided yet

Send the temperature, the atmosphere and what the part does. That is enough to narrow the family before a grade is quoted, and it avoids quoting something that will not survive the service. A grade named by the customer is accepted; a grade we propose is explained.

Unusual requests that are still routine for us